Shipping and return
Your shipping package
Packages are usually delivered 1-2 days after receipt of payment by Swiss Post (packages with shipping tracking option) and delivery without signature. If you prefer to receive a shipment by registered mail, there will be an additional cost. To do so, select the appropriate delivery method. We will send you an order tracking link regardless of which delivery method you choose.
Shipping charges include loading and packing fees as well as postage. Loading charges are fixed, whereas transportation charges vary, depending on the size and weight of the package. We advise you to combine several items into one order. We cannot combine two different orders, and shipping charges are calculated separately for each order. Your package will be shipped at your risk, but fragile goods will be handled with extra care.
Returns
We will only take back items which, despite proper use and care, do not perform as described.
Wear and tear and normal wear and tear do not constitute a right of return.
Please contact us immediately after receipt, if something should not function according to the description.
We will surely find a solution.
For more details please read our terms and conditions